Authorized Impound Services

Milne Towing Services performs impounds on vehicles parked in an unauthorized manner. Common violations leading to impound include, but are not limited to:

  • Abandonment
  • Law violation
  • Private Parking Lot Policy Violation
  • At the request of Law Enforcement Officers
  • Fire Lane Violation
  • Handicapped Parking Violation
  • Parked in an Unauthorized Manner

If you believe your vehicle may have been impounded and towed to Milne Towing Services, please read the information below. Please contact the appropriate yard location (Sparks, Nevada or Truckee, California) to verify that we have your vehicle and to make arrangements for pickup.

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Before you come to recover your vehicle,
here is what you need to do:

Have Your Vehicle Information Ready Before You Call
  • Make sure you know the year, make, model, and license plate number of your vehicle. In addition, please inform us of the location where you believe your vehicle was towed from. This is for security reasons.
Call Milne Towing Services to Verify the Following
  • That we have your vehicle.
  • That there are no law enforcement holds on your vehicle required to be released before you can access your vehicle.
  • What time you can come to pick up your vehicle, if applicable.
  • The amount owed to release the vehicle (note: vehicles released outside of standard business hours will incur an additional charge).
Provide Proof of Ownership

We will not be able to release a vehicle to you unless you provide us with the following information:

  • Valid owner’s photo ID (this can include a valid driver’s license, government-issued photo ID card, passport, military ID, etc)
  • One of the Following Proof of Ownership Documents:
  • Current Vehicle Registration
  • Vehicle Title

The information on the documents must match the vehicle documents and photo ID.
If the vehicle registration is in the vehicle, you will be escorted to the vehicle to retrieve it and present it as proof of vehicle ownership. A notarized authorization letter will be required if you are picking up an impounded vehicle where you are not the registered owner but are the registered owner’s authorized agent.

Payment
  • All fees must be paid in full prior to the release of your vehicle.
  • Acceptable forms of payment include cash, credit card or debit card. Please bring exact change if paying on the weekend or after normal business hours.
  • Fees are regulated by Nevada Transportation Authority tariffs—no discounts are permitted by law.
Removing Personal Property from Your Vehicle

Vehicle owners may visit their vehicle to obtain personal property. The first visit is free during normal business hours. All subsequent visits will incur an additional fee. Please take note of the following:

  • Proof of ownership is required prior to the vehicle visit and/or removal of personal property from the vehicle. Do not come to visit or remove items from a vehicle if you cannot provide valid proof of ownership.
  • A lot visitation form must be signed at the office before you can visit the vehicle.
  • All lot visits require an escort by a Milne Towing Services employee. Vehicle owners may not enter the yard without an escort.
  • An inventory of any items removed from the vehicle will be made on the lot visitation form.
  • Personal property may not be removed from vehicles with a law enforcement hold without first obtaining a release from the appropriate law enforcement agency.
  • After-hours visits and additional visits are subject to a lot visitation fee.
  • Personal property does not include any item attached to the vehicle, such as tires, rims, spares, stereos, racks, etc.

Please note that any personal items or property left in an impounded vehicle is disposed of two days prior to its scheduled auction date.

Releasing Vehicles to Insurance Carriers and Body Shops

For the protection of the vehicle owner, the registered owner must provide their authorization before Milne Towing Services can release any vehicle to insurance carriers or body shops. After proof of ownership and release authorization has been received by our office, your insurance carrier or body shop may arrange to have your vehicle removed from the impound yard.

Dedicated to Quality Service

Serving private, commercial and industrial customers in the Truckee Meadows since 1954, Milne Towing Services is the region’s most experienced and respected tow company. Operating one of the largest fleets of state-of-the-art equipment with well-trained professional operators, Milne Towing Services will provide you with a no-hassle, damage-free towing experience.

We are not your average tow company. Our goal is to make sure that you get extraordinary service, value and care whenever you work with us. You can be assured when you call Milne that you will speak with a knowledgeable and helpful dispatcher who utilizes our Rapid Response Dispatch System to provide an accurate quote and promptly get you help. Your Towing Specialist will personally call you in-route so you know when they will reach you.

We understand that you are looking for the best value for your money. You can rest assured that the best company in the region also provides the best price in the region.

Call Us Today at (775) 359-0106 for the Lowest Towing Rates.

Call Now: (775) 359-0106